Planning a stay at an iconic landmark comes with questions. We've compiled answers to the most frequently asked questions about The Plaza Hotel to help you prepare for your visit to New York City.

General Hotel Policies

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out is at 12:00 PM. While early check-in cannot be guaranteed, the hotel will do its best to accommodate guests upon arrival if possible.

What is the smoking policy?

The Plaza is a strictly non-smoking hotel. Smoking is not permitted in guest rooms or any indoor areas. A deep cleaning fee of a minimum of $1,500 will be applied to any account where smoking is detected.

Is The Plaza Hotel pet-friendly?

Yes, The Plaza welcomes dogs of all sizes at no additional cost, with a maximum of two pets per room. Pets cannot be left unattended in the room, and all guests checking in with a pet must sign a release accepting responsibility for any damage caused. The hotel's Pampered Pup Package offers additional amenities like a plush bed and special treats.

What is the Urban Experience Fee?

A daily Urban Experience Fee of $65 (plus taxes) provides guests with a $50 food and beverage credit (valid in The Palm Court, Champagne Bar, or In-Room Dining), a $50 credit for The Plaza Boutique, and access to Chromecast streaming.

Services & Amenities

Does the hotel have a swimming pool?

No, The Plaza Hotel does not have a swimming pool.

What fitness facilities are available?

The Plaza Fitness Center on the 4th floor is available 24 hours a day and features cardio, strength, and functional Technogym equipment. Appointment-based personal training is also available.

Is there a spa?

The 111SKIN SPA/CLINIC on the 4th floor offers state-of-the-art skincare and body treatments utilizing the latest skincare technology formulated by Dr. Yannis Alexandrides. Blandi Salon on the 2nd floor provides hair and beauty services.

Do you offer childcare services?

The concierge can assist in arranging childcare services through recommended providers.

Do you offer guided activities?

Yes, the hotel offers "Run, Plaza, Run!" - complimentary guided running tours through Central Park every Saturday at 8:00 AM, led by certified experts. The typical route is approximately 4 miles.

Dining & Reservations

Do I need reservations for The Palm Court or Champagne Bar?

Reservations are highly recommended for The Palm Court, especially for Afternoon Tea, to guarantee seating. They are not required for The Champagne Bar but are advised during peak hours.

What is the dress code for The Palm Court?

Guests are encouraged to dress for the occasion. The Palm Court requests that guests refrain from wearing shorts, beach attire, men's sleeveless shirts, open-toed shoes, casual hats, ripped denim, and athletic wear.

Transportation & Location

Where is The Plaza Hotel located?

The hotel is located at 768 Fifth Avenue, on the corner of Fifth Avenue and Central Park South.

What attractions are nearby?

The Plaza is steps from Central Park, Bergdorf Goodman, Tiffany & Co., the Museum of Modern Art, Rockefeller Center, and Carnegie Hall.

What are the parking options?

Valet parking is available at an off-site facility for $110 per night with no in-and-out privileges. Oversized vehicles incur an additional $15 surcharge.

Rooms & Accommodations

How many hotel rooms does The Plaza have?

The Plaza Hotel has 282 distinctive guestrooms and suites.

Is butler service available?

Yes, attentive and discreet butler service is available upon request for all suite guests.

Does the hotel have accessible rooms?

Yes, the hotel offers several accessible rooms with wider doors, grab bars, and roll-in showers. Additional accessibility equipment is available upon request.

For more detailed information about the experiences awaiting you, explore our complete overview of The Plaza Hotel.

Photo courtesy of The Plaza.